Suddenlink Communications is an American media and telecommunications company that supplies cable television, broadband, IP telephones, home security, and advertising services to its customers. With 1.5 million residential and 90,000 business customers before Altice acquired it, it was the seventh-largest cable operator in the US. The Suddenlink and Cablevision operations were merged on November 30, 2016, when Altice acquired Cablevision Systems Corporation. With 4.6 million customers, Altice USA, in partnership with Optimum – Cablevision’s brand name – took fourth place as the fourth-largest cable operator in the United States. With 3.50 million subscribers, Altice USA ranked sixth for pay-TV services.
Return Policy
If the Altice Amplify package has not been opened, the package and receipt can be returned to any Suddenlink store within 14 days as long as they are accompanied by the original accessories and packaging.
During the first 14 days after purchase or delivery, your Altice Amplify can be replaced with a new device in a Suddenlink store if it is damaged or defective. You should factory reset your device before placing it for sale so that any stored information is erased.
There are no longer any opportunities for returns or refunds after 14 days. In order to return a device to a Suddenlink store, the device must have been purchased directly from Suddenlink.
Manufacturers of Altice Amplify products are covered by a 12-month limited warranty.
Apple TV Returns
Returning an Apple TV comes with its terms and policies and thus holds its separate segment.
Any Apple TV unit that is unopened can be returned to any Suddenlink store within 14 days of the date of purchase.
If you wish to return the product, you must submit the original receipt or copy of the order confirmation email. To qualify, the device has to be unopened and in the same condition, it was received. If their original packaging has been removed, their shrink-wrap has been damaged, or they have been marked, Apple TVs cannot be returned.
Once the 14-day period has passed, devices cannot be returned or refunded. The Suddenlink shop is the only place to return devices purchased from Suddenlink. You will receive a credit/debit card refund once your purchase of an Apple TV is fully completed.
If you have paid for funded equipment at least once, you will be refunded via check or prepaid gift card. There is a 12-month limited warranty on Apple TV, and you receive free technical support for up to 90 days if you paid for funded equipment. A refund will be applied to your Suddenlink pay bill if you made at least one payment for funded equipment.
Return Policy Procedure
For a simple return of equipment, follow these four steps: –
You must prepare your shipment–
Take the device you want to return, including the remote control and power cord, and place it carefully in a box that you choose. The box accepts Suddenlink bill payments as well as your name, address, town, state, ZIP code, and account number written down.
Note:-
In case you are having trouble finding your account number at Plotstenslink.net, you can sign in via “My Account” at the top right corner, or you can look at an outage receipt or invoice.
Creating and printing a label –
You can print your prepaid return label by clicking the “Get Label” button below once you have entered your details.
The label should be attached–
Each return label should be attached to a box, and old shipping labels should be removed or covered.
Check the box and submit it–
You can drop the box off at Walgreens, FedEx Office, or an authorized FedEx location and lock it securely. Make sure to request a receipt for the shipment as proof of delivery. FedEx Drop Boxes should never be used.
Tracking Returns
It’s always a good idea to track a return package that has been sent to your company.
You can monitor the dispatched package by using the tracking receipt that you obtained at the time of dispatch and track the delivery by going online at the courier company’s website. Since FedEx notifies the company of the progress of the cargo once the package is deposited to an authorized FedEx location, you can be sure the package has been received.
You can confirm the receipt of the instrument by looking up the tracking information on the organization’s website. It might also be possible to contact their support staff for confirmation. Simply take out your receipt and log onto the Courier website for the same.
Conclusion
It Is no longer a challenge to return Suddenlink equipment. It is straightforward, and this primary information is likely to have answered all your questions regarding Suddenlink equipment returns in one place.
